Everything You Need to Know – FAQs for LGBTII

Welcome to the LGBTII FAQs page, where we’ve compiled answers to some of the most commonly asked questions about our brand and our products. We want to make sure that all of our customers have the information they need to make informed decisions, so please take a look below to find answers to questions you may have. If you don’t see your question listed here, please don’t hesitate to reach out to us directly and we’ll be happy to help.

Question What is LGBTII?
AnswerA: LGBTII is a clothing brand that celebrates the diversity and beauty of the LGBT community while promoting acceptance and inclusion for all.
Question Where is LGBTII based?
AnswerA: LGBTII’s main office is located in Amsterdam, and we also have branches in London and New York. We take pride in handprinting all of our products in the USA.
Question Who can wear LGBTII clothing?
AnswerA: Anyone can wear LGBTII clothing, regardless of their sexual orientation or gender identity. Our clothing is designed to promote love, pride, and acceptance for all.
Question Is LGBTII clothing unisex?
AnswerA: Yes, most of our clothing is designed to be unisex, so that anyone can wear it and feel comfortable and empowered.
Question What materials are used to make LGBTII clothing?
AnswerA: We use high-quality materials, including 100% Airlume combed and ringspun cotton, to ensure that our clothing is comfortable, durable, and long-lasting.
Question How do I know what size to order?
AnswerA: We have a size chart available on our website that can help you determine the right size to order. If you have any questions or concerns, you can also contact our customer support team for assistance.
Question How long does shipping take?
AnswerA: Shipping times can vary depending on your location and the shipping method you choose at checkout. We typically aim to deliver within 5-7 business days for UK orders, and 7-14 business days for international orders.
Question Can I return or exchange my order?
AnswerA: Yes, we accept returns and exchanges within 14 days of delivery. Please see our Returns and Exchanges page for more information.
Question What payment methods do you accept?
AnswerA: We accept all major credit cards, as well as PayPal and Apple Pay.
Question Do you offer wholesale pricing?
AnswerA: Yes, we offer wholesale pricing for businesses and organizations that want to sell our clothing in their stores or at events. Please contact us for more information.
Question Can I request a custom design?
AnswerA: Yes, we offer custom design services for businesses, organizations, and events. Please contact us for more information.
Question Is LGBTII affiliated with any charities or organizations?
AnswerA: Yes, we donate a portion of our profits to various LGBT charities and organizations that support the community.
Question Can I suggest a design idea?
AnswerA: Absolutely! We are always open to new design ideas and suggestions. Please contact us to share your ideas.
Question How do I care for my LGBTII clothing?
AnswerA: We recommend machine-washing your clothing in cold water and tumble-drying on low heat to ensure that it stays in great condition for as long as possible.
Question What is the meaning behind the name LGBTII?
AnswerA: The name LGBTII stands for Lesbian, Gay, Bisexual, Transgender, Intersex, and Inclusive, representing the diverse identities within our community.
Question How do you ensure that your clothing is ethically produced?
AnswerA: We work with suppliers who share our commitment to ethical production and fair labor practices. We also regularly visit our manufacturing facilities to ensure that our standards are being met.
Question Do you have a loyalty program?
AnswerA: Yes, we offer a loyalty program that rewards customers for making purchases and engaging with our brand.
Question Can I sign up for your newsletter?
AnswerA: Yes, you can sign up for our newsletter to receive updates on new designs, sales, and promotions.
Question How can I contact LGBTII customer support?
AnswerA: You can contact our customer support team by email at [email protected] or through our website.